Shipping policy

Shipping Policy

Thank you for shopping with Northvale.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays.

Shipping Time

Estimated delivery times:

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • International: 10–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Shipping Costs

Shipping costs are calculated at checkout. Free shipping may be offered on selected products or promotional campaigns.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may require additional shipping charges for reshipment.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our support team and we will work with the shipping carrier to assist you.

Contact Us

If you have any questions regarding shipping, please contact us at:

support@northvalewear.com